Personal Attendant Services Tailored to Individual Needs

Every service is tailored to the individual’s preferences, goals, and level of need. We partner with families and treatment teams to adapt care as needs evolve.

Trusted In-Home Care for Individuals With TBI

Choice Care at Home adheres to the philosophy that all persons have an inherent right to live as independently as possible and strives to empower individuals to remain in their homes and communities rather than enter a nursing home. In West Virginia, members approved to receive Traumatic Brain Injury Waiver services receive personal attendant and case management services. To qualify for services, an individual must be three years of age and have documentation that demonstrates a traumatic brain injury that is caused by a physical force that led to partial or total disability or by a lack of oxygen due to near drowning that has led to difficulty participating in social activities, and the individual must meet the medical requirements for a nursing home level of care.

Members must be a permanent resident of West Virginia and meet all financial eligibility requirements for the Medicaid Waiver program. In addition, members must reside in a licensed nursing facility, hospital, or licensed rehabilitation facility to treat a traumatic brain injury or reside in a community setting at the time of application. A safe workplace must be provided for all agency staff, and the member must choose to participate in TBIW services versus care at a nursing facility. A score at Level VII or below on the Rancho Los Amigos Levels of Cognitive Functioning Scale must be achieved unless an applicant is 3 to 17 years of age, in which case they must score at Level II or higher on the Rancho Los Amigos Pediatric Level of Consciousness Scale.

As part of the services received under the TBIW Personal Attendant Services, Choice Care at Home provides a personal attendant who assists you in your home and community with activities of daily living such as eating, bathing, dressing, grooming, mobility, and toileting.

Members seeking to apply for Traumatic Brain Injury Waiver personal attendant and case management services must first submit a Medical Necessity Evaluation Request (MNER) form to the Utilization Management Contractor (UMC), Acentra. The MNER is sent to your treating physician (doctor of medicine (MD) or doctor of osteopathic medicine (DO), physician’s assistant, neuropsychologist, or nurse practitioner, who will complete, sign, and submit to Choice Care at Home.Choice Care at Home will then submit the MNER completed by your healthcare provider to Acentra for review, and Acentra will schedule your TBIW medical assessment. Members must first meet all financial eligibility requirements with the county DHHR nearest them. A funded space must be open for participation in the program.

https://dhhr.wv.gov/bms/Programs/WaiverPrograms/TBIW/Pages/default.aspx

If you are interested in Traumatic Brain Injury Waiver Personal Attendant Services, don’t hesitate to contact the Choice Care at Home location closest to you.

Customized In-Home Elder Care Services in West Virginia and Ohio

Every senior’s situation is unique, which is why our in-home elder care services are always customized. Through care management, we assess needs, coordinate services, and adjust care plans as situations change—ensuring seniors receive the right support at the right time. This personalized approach helps maintain safety, comfort, and continuity of care at home.

We proudly serve seniors and families throughout West Virginia and Ohio, providing trusted care management rooted in local communities. By offering professional oversight and coordination close to home, we help families navigate complex care decisions with confidence. Our goal is to simplify the care process while delivering dependable, compassionate support families can rely on.

What follows are highlights of the in-home services our experienced caregivers and home health aides can provide:

Care Services Designed to Support You at Home

Our care services are thoughtfully designed to support individuals and families in the comfort of home. Whether care is needed temporarily or long-term, our team provides compassionate, personalized support that promotes safety, independence, and quality of life. By offering a full range of in-home care options, we help individuals remain where they feel most comfortable while giving families confidence and peace of mind.

If they aren’t a safety risk to themselves or others, helping a senior family member with dementia stay in their home can be highly beneficial. The committed, highly qualified caregivers at Choice Care at Home can assist clients with Alzheimer’s or dementia in the comfort of their private residences. In addition to helping the patient feel safe and secure – reducing the likelihood of anxiety or confusion episodes – our Alzheimer’s and Dementia Care services relieve the family’s responsibilities so they can stay refreshed.

Delivered with patience, empathy, and nurturing, our compassionate in-home dementia caregivers are trained to support clients and families in these ways:

  • Continuity of Care
  • Familiar Frame of Reference
  • Meal Preparation & Assistance
  • Low-Stress Environment

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Managing care for a loved one can quickly become overwhelming, especially when multiple services and providers are involved. Choice Care at Home’s care management services provide professional oversight, coordination, and advocacy to help families navigate complex care needs with clarity and confidence.

Our care management services are delivered with organization, communication, and compassion, offering families support through:

  • Care Planning and Ongoing Oversight
  • Coordination of Services and Providers
  • Advocacy for Client Needs and Preferences
  • Clear Family Communication
  • Proactive Monitoring and Adjustments

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Having a friendly and trusted companion around makes every day at home brighter. At Choice Care at Home, our companion caregivers enjoy spending time with seniors. While there, they can also perform services ranging from assistance with light housekeeping and routine exercise to facilitating socialization with peers.

These are some of the many ways our Companion Care services can help:

  • Doctor’s appointments and prescription pick-up
  • Mobility assistance
  • Light exercise
  • Grocery shopping
  • Recreational activities
  • Sorting, opening, and responding to mail

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When a loved one requires continuous supervision or assistance, 24-hour care provides peace of mind and constant support at home. Choice Care at Home offers around-the-clock in-home care so seniors are never alone, helping ensure safety, comfort, and stability day and night.

Our 24-hour care services are delivered with reliability and attentiveness, supporting families through:

  • Continuous Supervision and Safety
  • Assistance Day and Night
  • Support for Advanced Care Needs
  • Fall Prevention and Monitoring
  • Relief for Family Caregivers

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In-home care assistance helps seniors maintain independence while receiving support with daily living activities. Choice Care at Home provides personalized assistance that allows older adults to remain safely and comfortably at home while families gain peace of mind.

Our in-home care services are delivered with respect and consistency, supporting clients through:

  • Help With Daily Living Activities
  • Personal Care and Hygiene Support
  • Companionship and Engagement
  • Routine and Structure at Home
  • Safe, Supportive Care Environment

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Family caregivers often need time to rest, recharge, or attend to other responsibilities. Choice Care at Home’s respite care services provide trusted, short-term support so caregivers can step away knowing their loved one is safe and well cared for at home.

Our respite care services are delivered with compassion and dependability, offering families:

  • Temporary Caregiver Relief
  • Reliable In-Home Support
  • Maintenance of Daily Routines
  • Reduced Caregiver Stress
  • Peace of Mind During Time Away

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Veterans deserve care that honors their service while supporting independence at home. Choice Care at Home provides compassionate in-home care services for veterans, helping them remain safe, comfortable, and supported in familiar surroundings.

Our veterans care services are delivered with respect and dedication, supporting clients and families through:

  • Assistance With Daily Living
  • Companionship and Emotional Support
  • Safety Monitoring at Home
  • Support for Aging in Place
  • Relief for Veteran Families

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The Aged and Disabled Waiver program allows eligible individuals to receive personal attendant services at home instead of entering a nursing facility. Choice Care at Home supports individuals through every step of the ADW process, helping them remain independent and connected to their communities.

Our ADW personal attendant services are delivered with dignity and guidance, supporting individuals through:

  • Assistance With Daily Activities
  • Support for Independent Living
  • Person-Centered Care Planning
  • Community Integration
  • Guidance Through the Application Process

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Private pay home care offers families flexibility and immediate access to personalized care without program restrictions. Choice Care at Home provides private in-home care tailored to each client’s needs, schedule, and preferences.

Our private care services are delivered with flexibility and compassion, supporting families through:

  • Customized Care Plans
  • Flexible Scheduling Options
  • Personal and Custodial Care
  • Skilled Nursing Support (as needed)
  • Trusted In-Home Assistance

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Living with a traumatic brain injury can affect daily routines, independence, and safety. Choice Care at Home’s TBI Waiver and personal attendant services provide structured, supportive care that helps individuals live safely and confidently at home.

Our TBI Waiver services are delivered with patience and consistency, supporting individuals and families through:

  • Daily Living and Routine Support
  • Safety Supervision
  • Skill Building and Structure
  • In-Home Stability
  • Family Communication and Support

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Family member communicating with a caregiver. We invite you to contact us to learn more about our services.

Benefits

Support for Families & Caregivers

Families often carry the emotional and physical burden of long-term care. Our TBIW and personal attendant services provide respite, guidance, and dependable support so families can focus on relationships rather than constant care tasks. We work closely with families to communicate progress, adjust care plans, and provide peace of mind every step of the way.

Let’s Talk About TBI Waiver & Personal Attendant Services

If you or a loved one is living with the effects of a traumatic brain injury, you don’t have to navigate care options alone. Our team is here to listen, answer your questions, and help you understand how TBI Waiver and personal attendant services may provide meaningful support at home. Reach out today to start a compassionate conversation and learn how personalized in-home care can help support independence, safety, and quality of life.

Exceptional Care from an Exceptional Agency

As an employee-owned, home care provider, with offices in West Virginia and Ohio, Choice Care at Home is dedicated to serving the needs of our community.

Guided by respect, kindness, and compassion, we are a trusted source of dependable caregivers in our community. Through cutting-edge innovation, we provide high-quality, non-medical care services that help clients maintain independence at home.

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Care Starts With a Conversation

Navigating home care does not have to be complicated. Choice Care at Home will help you explore your options, answer your questions, and, when you’re ready, help get care started quickly. Call 833-257-1366 or inquire below to get started.