CCIL’s – Case Management Services

Caregiving for a disabled family member or friend can be physically and emotionally stressful for both persons involved. Although every situation is unique in some way, our trained case management professionals have experience dealing with the type of problems you may now be facing. The services provided through these programs enable caregivers to take breaks, refresh themselves, and maintain their health.

The earlier you obtain support and assistance, the better you will be able to cope over a long period and maintain your well-being. If you are a caregiver or need assistance yourself, take a positive step and seek help now. Begin by contacting your local Coordinating Council for Independent Living (CCIL) office to find the help you need.

We offer services for the following programs:

Aged and Disabled Medicaid Waiver Program

The Aged and Disabled Medicaid Waiver Program is a federally sponsored, state-administered program that waives the regular financial guidelines used to determine Medicaid eligibility. Those who meet the modified requirements are given a Medicaid card, which covers the services outlined in this brochure as well as specified medications, physician visits, procedures, and hospitalizations. Visit CCIL to learn more.

Traumatic Brain Injury Waiver (TBIW) Case Management

The Traumatic Brain Injury Waiver (TBIW) program offers in-home support to individuals aged three and above who have experienced a traumatic brain injury, granting exemptions to certain regulations to facilitate West Virginians’ ability to receive home-based assistance. These Home and Community-Based Waiver Services are available to those who meet the program’s medical and financial criteria, promoting principles of choice, independence, respect, dignity, and community engagement. Visit CCIL to learn more.

Intellectual/Developmental Disabilities Waiver (IDDW) Medicaid Waiver Program

The Title 19 Intellectual and Developmental Disabilities Waiver (IDDW) is a federally mandated home and community-based services program designed to support individuals with intellectual and/or developmental disabilities by providing instruction, training, supervision, and assistance. This program plays a crucial role in fostering community integration and preventing institutionalization, offering a wide range of services tailored to individuals’ needs regardless of diagnosis or functioning level. Visit CCIL to learn more.

Customized In-Home Elder Care Services in West Virginia and Ohio

Every senior’s situation is unique, which is why our in-home elder care services are always customized. Through care management, we assess needs, coordinate services, and adjust care plans as situations change—ensuring seniors receive the right support at the right time. This personalized approach helps maintain safety, comfort, and continuity of care at home.

We proudly serve seniors and families throughout West Virginia and Ohio, providing trusted care management rooted in local communities. By offering professional oversight and coordination close to home, we help families navigate complex care decisions with confidence. Our goal is to simplify the care process while delivering dependable, compassionate support families can rely on.

What follows are highlights of the in-home services our experienced caregivers can provide:

Care Services Designed to Support You at Home

Our care services are thoughtfully designed to support individuals and families in the comfort of home. Whether care is needed temporarily or long-term, our team provides compassionate, personalized support that promotes safety, independence, and quality of life. By offering a full range of in-home care options, we help individuals remain where they feel most comfortable while giving families confidence and peace of mind.

If they aren’t a safety risk to themselves or others, helping a senior family member with dementia stay in their home can be highly beneficial. The committed, highly qualified caregivers at Choice Care at Home can assist clients with Alzheimer’s or dementia in the comfort of their private residences. In addition to helping the patient feel safe and secure – reducing the likelihood of anxiety or confusion episodes – our Alzheimer’s and Dementia Care services relieve the family’s responsibilities so they can stay refreshed.

Delivered with patience, empathy, and nurturing, our compassionate in-home dementia caregivers are trained to support clients and families in these ways:

  • Continuity of Care
  • Familiar Frame of Reference
  • Meal Preparation & Assistance
  • Low-Stress Environment

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Managing care for a loved one can quickly become overwhelming, especially when multiple services and providers are involved. Choice Care at Home’s care management services provide professional oversight, coordination, and advocacy to help families navigate complex care needs with clarity and confidence.

Our care management services are delivered with organization, communication, and compassion, offering families support through:

  • Care Planning and Ongoing Oversight
  • Coordination of Services and Providers
  • Advocacy for Client Needs and Preferences
  • Clear Family Communication
  • Proactive Monitoring and Adjustments

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Having a friendly and trusted companion around makes every day at home brighter. At Choice Care at Home, our companion caregivers enjoy spending time with seniors. While there, they can also perform services ranging from assistance with light housekeeping and routine exercise to facilitating socialization with peers.

These are some of the many ways our Companion Care services can help:

  • Doctor’s appointments and prescription pick-up
  • Mobility assistance
  • Light exercise
  • Grocery shopping
  • Recreational activities
  • Sorting, opening, and responding to mail

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When a loved one requires continuous supervision or assistance, 24-hour care provides peace of mind and constant support at home. Choice Care at Home offers around-the-clock in-home care so seniors are never alone, helping ensure safety, comfort, and stability day and night.

Our 24-hour care services are delivered with reliability and attentiveness, supporting families through:

  • Continuous Supervision and Safety
  • Assistance Day and Night
  • Support for Advanced Care Needs
  • Fall Prevention and Monitoring
  • Relief for Family Caregivers

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In-home care assistance helps seniors maintain independence while receiving support with daily living activities. Choice Care at Home provides personalized assistance that allows older adults to remain safely and comfortably at home while families gain peace of mind.

Our in-home care services are delivered with respect and consistency, supporting clients through:

  • Help With Daily Living Activities
  • Personal Care and Hygiene Support
  • Companionship and Engagement
  • Routine and Structure at Home
  • Safe, Supportive Care Environment

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Family caregivers often need time to rest, recharge, or attend to other responsibilities. Choice Care at Home’s respite care services provide trusted, short-term support so caregivers can step away knowing their loved one is safe and well cared for at home.

Our respite care services are delivered with compassion and dependability, offering families:

  • Temporary Caregiver Relief
  • Reliable In-Home Support
  • Maintenance of Daily Routines
  • Reduced Caregiver Stress
  • Peace of Mind During Time Away

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Veterans deserve care that honors their service while supporting independence at home. Choice Care at Home provides compassionate in-home care services for veterans, helping them remain safe, comfortable, and supported in familiar surroundings.

Our veterans care services are delivered with respect and dedication, supporting clients and families through:

  • Assistance With Daily Living
  • Companionship and Emotional Support
  • Safety Monitoring at Home
  • Support for Aging in Place
  • Relief for Veteran Families

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The Aged and Disabled Waiver program allows eligible individuals to receive personal attendant services at home instead of entering a nursing facility. Choice Care at Home supports individuals through every step of the ADW process, helping them remain independent and connected to their communities.

Our ADW personal attendant services are delivered with dignity and guidance, supporting individuals through:

  • Assistance With Daily Activities
  • Support for Independent Living
  • Person-Centered Care Planning
  • Community Integration
  • Guidance Through the Application Process

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Private pay home care offers families flexibility and immediate access to personalized care without program restrictions. Choice Care at Home provides private in-home care tailored to each client’s needs, schedule, and preferences.

Our private care services are delivered with flexibility and compassion, supporting families through:

  • Customized Care Plans
  • Flexible Scheduling Options
  • Personal and Custodial Care
  • Skilled Nursing Support (as needed)
  • Trusted In-Home Assistance

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Living with a traumatic brain injury can affect daily routines, independence, and safety. Choice Care at Home’s TBI Waiver and personal attendant services provide structured, supportive care that helps individuals live safely and confidently at home.

Our TBI Waiver services are delivered with patience and consistency, supporting individuals and families through:

  • Daily Living and Routine Support
  • Safety Supervision
  • Skill Building and Structure
  • In-Home Stability
  • Family Communication and Support

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Family member communicating with a caregiver. We invite you to contact us to learn more about our services.

Benefits

Clarity, Communication, and Peace of Mind

Managing senior care can feel overwhelming without clear information and reliable guidance. Our case management services bring clarity by helping families understand care options, next steps, and changing needs. Through thoughtful planning and professional oversight, we simplify complex situations so families can make informed decisions with confidence.

Clear, consistent communication is central to peace of mind. We keep families informed, address concerns promptly, and remain available as a trusted point of contact throughout the care journey.

Let’s Talk About Case Management for Your Loved One

If you’re feeling overwhelmed by care decisions or managing multiple aspects of your loved one’s support, you don’t have to navigate it alone. Whether you’re coordinating care from a distance or facing new challenges at home, our team is here to listen, answer your questions, and help you understand your options with clarity and compassion.

When you contact us, we’ll take the time to learn about your loved one’s situation and discuss how case management can provide guidance, coordination, and ongoing oversight. Together, we’ll explore a path forward that supports your loved one’s needs while giving your family confidence, peace of mind, and trusted support every step of the way.

Exceptional Care from an Exceptional Agency

As an employee-owned, home care provider, with offices in West Virginia and Ohio, Choice Care at Home is dedicated to serving the needs of our community.

Guided by respect, kindness, and compassion, we are a trusted source of dependable caregivers in our community. Through cutting-edge innovation, we provide high-quality, non-medical care services that help clients maintain independence at home.

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Care Starts With a Conversation

Navigating home care does not have to be complicated. Choice Care at Home will help you explore your options, answer your questions, and, when you’re ready, help get care started quickly. Call 833-257-1366 or inquire below to get started.